π RETURNS & EXCHANGES
Last Updated: January 2026
Haircare Products
Unopened and unused haircare products may be eligible for exchange only within 7 days of delivery. To request an exchange,
please contact customer support with your order number.
Products must be unused and in original packaging
Shipping costs are non-refundable
Customers are responsible for return shipping costs
Fragrance Policy
Due to the nature of fragrance and hygiene regulations, all fragrance sales are final.
No returns or exchanges are accepted for parfum purchases.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue so we can assist you.